The shipping price for your order is calculated based on the total items being shipped together, which means that we would wait for your ECU and ship everything in one go, once the ECU is ready. If you would like to receive the other items sooner, the easiest solution would be to place two separate […]
While we understand that DHL’s international rates may be higher than some other providers, we prefer to use DHL due to their exceptional service and expertise in navigating local customs regulations. This ensures that your shipments are handled efficiently and arrive without unnecessary delays. We typically reserve alternative shipping methods for exceptional circumstances, as we […]
As you are currently outside of the UK, you are not required to pay the UK VAT of 20%. However, please be aware that you will be responsible for paying any applicable taxes in your own country. To ensure compliance with regulations, we need accurate evidence of export to avoid charging UK VAT from the […]
You should have received an email containing your tracking number, so please check your inbox for that information. If you don’t see it there, we recommend checking your spam or junk folder, as sometimes emails can be filtered incorrectly. If you still can’t find it, feel free to contact us.
The shipping price for your order is calculated based on the total items being shipped together, which means that if some items are out of stock, we typically ship everything in one go. If you would like to receive the in-stock items sooner, the easiest solution would be to place two separate orders—one for the […]
Typically, for items that are in stock, we aim to dispatch your order within 1-2 days. However, if an item is currently on backorder, our goal is to have it shipped within 2-3 weeks or less, though please note that this timeframe is an estimate and not a guarantee.
Please send it to our listed address, and be sure to include your order number with the shipment. Including the order number is crucial, as it helps us identify your ECU and prevents any delays in processing your request. Company: House of Torque Building name: Lawns Farm Street name: Lawns Avenue Town/City: Orrell County: Lancashire […]